Outcome Certification Program for Administrators

Outcome Essentials: Certified Specialist

Get certified with Outcome’s foundation building course.

Level: Beginner *Suggested prerequisite for advanced courses.

Duration: 8 – 10 Hours

• Designed for administrators who are new to Outcome or in need of a system confidence booster. Whether your goal is to master Outcome and run your operations like a well-oiled machine or brush up on the basics – Outcome Essentials will empower you with the foundational skills necessary to implement, configure and manage even the trickiest workflows.

Course Topics:

• Outcome: Let’s Start from the Beginning – An Overview of What It Is and How It Is Used
• User Database & Account Management (including Tags/Permissions)
• System Reporting: Saved Searches, Advanced Reports, Global Mappings
• Appointments & Events (including Swipe Card/Built-in Video Chat)
• Introduction to Career, Co-op, Experiential & Co-Curricular
• Site Structure & Integration Modules

Cost: $900 CDN

Outcome Career: Certified Expert

Validate your Career module expertise.

Level: Advanced Duration: 6 – 8 Hours

• Whether you are using Job Postings in Career or Co-op, it’s a vital and highly configurable module used to post opportunities, track candidates, automate processes, enhance partnerships – and when used correctly, yield powerful analytics on engagement, industry insights, opportunity barriers and unmet demand.

Course Topics:

• Job Postings: Form Configurations
• Job Postings: Roles & Permissions
• Search & Apply Configurations
• Application Delivery Methods
• Employment Offers & Records
• Trusted Employers
• Interview Schedules
• Job Posting Reporting

Cost: $500 CDN

Outcome Co-op: Certified Expert

Tap into expert level status in Co-op administration.

Level: Moderate to Advanced Duration: 10 – 12 Hours

• This course goes beyond the basics of creating Work Term Records and Evaluations – but don’t worry, we’ll cover that too! You'll learn how to configure complex Co-op Admission processes. You'll explore how to use Terms and Conditions, Intentions and other releasing tools. We’ll introduce you to Competency and Public Evaluation workflows to enhance student reflection and their articulation of learning. You’ll be put to the test with knowledge checks on Term Advancement, Sequence Management and a few surprises. And be sure to leave room for Custom Term Labels, and Co-op Tags to make reporting more efficient.

Course Topics:

• Admission Workflows: Integrated, Manual, Applications • Term & Program Configuration
• Terms and Conditions
• Student Intentions
• Work Term Record Configuration
• Evaluation & Sub-Record Configuration
• Competency & Reflection
• Rank and Match/Rank and Offer
• Sequence Management

Cost: $900 CND

Outcome Co-Curricular: Certified Expert

Practice creates the master.

Level: Advanced

Duration: 4 – 6 Hours

• Get hands-on experience with all things Co-Curricular. Co-Curricular allows institutions to manage thousands of activities and positions each year, provide students with validation for their involvement, and continue learning that extends far beyond the classroom. We’ll cover all the latest features and configuration tips that will make searching, validating and creating activities easy as 1-2-3.

Course Topics:

• Activity & Position Configurations
• Catalogue, Tags & Searching
• Competency, Hour Tracking & Reflection
• Roles & Permissions: Validator, Activity Director, Activity Owners, Administrators

Purchase: $500

Outcome Experiential: Certified Expert

Get ready to stretch your knowledge with the most flexible and robust module in Outcome. Practice creates the master.

Level: Advanced

Duration: 10 – 12 Hours

• From complex workflow design to best practices on reporting and data collection – even the most seasoned expert will have new takeaways from this expansive course. Learn how you can use Experiential to track nearly any activity, and how you can leverage automation to reduce administrative tasks or add checkpoints to make sure your students are making the grade. Understand the different permission types and limit what your staff can (and can’t) see. Plus, you’ll learn more about experiential-specific notes and tags, badging, and how you can connect to the Experiential Catalogue and Student Experience Record.

Course Topics:

• Experiential Activity Tracking Module
• Steps & Workflow Configurations
• Roles & Permissions
• Opportunities
• Configuring Experience Types & Experiential Forms • Competency & Reflection
• Experiential Catalogue Configurations
• Student Experience Record Configurations



Purchase: $900

Outcome Verified Expert

Earn the official stamp of approval as an Outcome Verified Expert.

Level: Master

Duration: 6 – 8 Hours

• Buckle up – this is our toughest course to-date. Be recognized for your in-depth and highest level of Outcome system knowledge. Beyond just bragging rights as a trusted Outcome expert, you’ll officially possess the knowledge and skills necessary to configure and manage the entire Outcome product line. You’ve learned how to master course/program setup, build complex workflows, leverage tags and permissions to streamline processes. You’re the go-to person for Outcome support because let’s face it, you know the system top to bottom.

Course Topics:

• Portal Administration: Site Structure, Integration Module and System Configurations
• Global Tags, Competency, Reflection Setup
• Catalogue & Student Experience Record Configurations • Reporting with Insights
• APIs & Outcome Campus Connect

Cost: $900

*Must have system experience with Portal Administration, User Database, and configuration right across all Outcome modules. Must have hands-on experience building workflows, dashboards, managing permissions, tags, and reports.*

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